Case Studies
A UK Property Management Group: IT Health Check
Client contact: Finance Director
Parkwell staff: 2 consultants
Objectives and project background
Our client had been going through a period of change as the functions controlled by the subsidiary entities were moved to head office. They wanted re-assurance that their IT function was performing in accordance with best practice for an organisation it’s size and complexity.
Anticipated benefits
Recommendations and next steps focused on:
- The staffing, training and business structure of IT
- The working practices, responsibilities and governance of IT.
- The systems infrastructure, applications and their fit for purpose.
Scope and boundaries
- The staffing and organisation structure.
- The business processes used and owned by IT.
- IT infrastructure and key applications.
- Key projects and the use of project management principles.
Deliverables
A report setting out our findings and recommendations on the following:
- IT strategy
- Overall strengths and weaknesses of the IT function.
- Strengths and weaknesses of the IT team and the way it is organised and managed.
- Description and inventory of the existing systems setting out their strengths and weaknesses.
- Project management methodology.
- Resilience of the IT infrastructure, disaster recovery and business continuity arrangements.
- Security and controls surrounding IT systems.
- Processes for controlling software licences, software and hardware maintenance agreements.
- Capacity planning processes.
- IT procurement processes.
- IT policies and procedures.
Project conclusion
The Finance Director initiated a programme of change for the IT function based on our recommendations.